The Summary of Book 1

As the article title which posts at imiker is limited for 50 words, I only can show the title to be "The Summary of Book 1", It is The Summary of "How to Win Friends and Influence People".

 The Summary of "How to Win Friends and Influence People"

To avoid I cannot remember the key points of the book which I read, I decide to make the summary after finishing every favorite book. If what I read is English version, then I try to make the summary in English.

How to win friends and Influence people, from the book title, you may think this is not a familiar book which you know, but you do know if I told you the book title in Chinese, it is 《人性的弱点》，yes, the book wrote by Dale Carnegie.

After I read How to win friends and Influence People, I tried “Be hearty in my approbation and lavish in my praise.”  It is easy for me to praise friends or Stanger like I always do, but I did not praise my parents a lot. This time, I praised my mom for her accomplishment in learning English by herself from zero fundamental. Even for my little 2 years old daughter, she will feel important and get the sense of achievement if we give approbation when she learned something new. My mom also needs these feelings, I always praise my daughter, why I did not praise my Mom, then I did it.

In a nutshell, let’s see what we learned from this book.

 Part 1: Fundamental Techniques in Handling People

1.   Principle 1: Don’t criticize, condemn or complain

2.   Principle 2: Give honest and sincere appreciation

3.   Principle 3: Arouse in the other person an eager want

What I can do?

Find out what your employee or client needs.

Before criticizing the employee, try to think about what she is good at, give some sincere appreciation, then make some suggestions, it will be much easier to let her accept.

 Part 2: Six Ways to Make People Like You

1.   Principle 1: Become genuinely interested in other people

2.   Principle 2: Smile

3.   Principle 3: Remember that a person’s name is to that person the sweetest and most important sound in any language

4.   Principle 4: Be a good listener

5.   Principle 5: Talk in terms of the other person’s interests

6.   Principle 6: Make the other person feel important—and do it sincerely

What I can do?

1.   When say “thank you” to anybody, add their name. “Thank you, Lucky”, One of my clients always do like this, it makes me feel I am important. Also, our teacher Wang Sheng, always does this, when he replied to any question from his student, he always starts with their names.

2.   When we try to send some gifts to our clients/friends/employees, we also can use their names.

3.   Figure out what things will make others think they are important.

Part 3: How to Win People to Your Way of Thinking

1.   Principle 1: The only way to get the best of an argument is to avoid it

2.   Principle 2: Show respect for the other person’s opinions. Never say, “You’re wrong.”

3.   Principle 3: If you are wrong, admit it quickly and emphatically

4.   Principle 4: Begin in a friendly way

5.   Principle 5: Get the other person saying, “yes, yes” immediately

6.   Principle 6: Let the other person do a great deal of the talking

7.   Principle 7: Let the other person feel that the idea is his or hers

8.   Principle 8: Try honestly to see things from the other person’s point of view

9.   Principle 9: Be sympathetic with the other person’s ideas and desires

10. Principle 10: Appeal to the nobler motives

11. Principle 11: Dramatize your ideas

12. Principle 12: Throw down a challenge

What I can do?

1.     If I want the others to accept my thoughts, don’t begin by discussing the things on which I differ. Begin by emphasizing—and keep on emphasizing—the things on which both of us agree, start with “yes, yes”, then share some ideas with them, to lead them to think from my way, better that they think these ideas are from them, not from me, then it will be much easier to go on the project.

2.   Dramatize your ideas.

When doing some presentation to the client, it has to be vivid, interesting, dramatic. There is one article in Imiker that can explain this part.

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3.   Make a competition atmosphere in the company.

Part 4: Be a Leader—How to Change People Without Giving Offense or Rousing Resentment

1.   Principle 1: Begin with praise and honest appreciation

2.   Principle 2: Call attention to people’s mistakes indirectly

3.   Principle 3: Talk about your own mistakes before criticizing the other person

4.   Principle 4: Ask questions instead of giving direct orders

5.   Principle 5: Let the other person save face

6.   Principle 6: Praise the slightest improvement and praise every improvement. Be “hearty in your approbation and lavish in your praise.”

7.   Principle 7: Give the other person a fine reputation to live up to

8.   Principle 8: Use encouragement. Make the fault seem easy to correct

9.   Principle 9: Make the other person happy about doing the thing you suggest

What I can do?

1.   Instead of offering something to your employees directly, you can ask questions first, normally most of them will not treasure the opportunity or resources if you give to them directly, but if they asked the things, or they tried first, then they will treasure it.

2.   Do not promise anything that you cannot deliver. Forget about the benefits to yourself and concentrate on the benefits to the other person.

3.   Knows exactly what it is you want the other person to do.

4.   Ask yourself what is it the other person really wants.

5.   Consider the benefits that person will receive from doing what you suggest.

6.   Match those benefits to the other person’s wants.

7.   When you make your request, put it in a form that will convey to the other person the idea that he personally will benefit.

 “Don’t complain about the snow on your neighbor’s roof when your own doorstep is unclean.”—Confucius

 Rather than condemn others, try to understand them. Try to figure out why they do what they do.

 “I consider my ability to arouse enthusiasm among my people. The greatest asset I possess, and the way to develop the best that is in a person is by appreciation and encouragement.”—Charles Schwab

 Before trying to persuade someone to do something, ask yourself, “How can I make this person want to do it?”

 “If there is any one secret of success it lies in the ability to get the other person’s point of view and see things from that person’s angle as well as from your own.”—Henry For

“If you argue and rankle and contradict, you may achieve a victory sometimes; but it will be an empty victory because you will never get your opponent’s goodwill.” Just like some of the Sales may argue with their client, they may win, but they lost their orders and clients.

“Remember that other people may be totally wrong. But they don’t think so. Don’t condemn them. Any fool can do that. Try to understand them. Only wise, tolerant, exceptional people even try to do that”

@阿拉蕾小编 is it possible to open the article title to be more words?