今天在LinkedIn上看到一篇文章，Make This One Change To Improve Your Relationships, Communication and Productivity. 作者 Elistte Carlson. 贴下一段节选文字。
Two weeks ago an email came across my desk for a product inquiry from a distinguished TV Lifestyle Expert and former high profile news producer that like me, had two children and a passion for health and nutrition. I could have simply responded via email or text and sent her the product she requested, but instead, I picked up the phone to call her, and upon her answering, I introduced myself, referenced her email and told her that I had to call her because of our similarities. After only minutes over the phone, we became instant friends. My new friend who I will be doing more business with thanked me for calling and said, “I am so happy you called me — no one ever does that anymore.” In similar instances, I have picked up the phone to call CEOs, thought leaders, teachers and others that naturally are “very busy,” and to my surprise, they too have appreciated the phone call.
做外贸八年，我给陌生客户打电话的次数实在很少，内心也有点抗拒给刚刚开发的客户打电话，总是一直猜想客户的时间是否合适，客户接电话是否方便等，其实是内心害怕被客户拒绝。
这篇文章是从女性的柔情告诉我们，别害怕，客户会喜欢更好的服务。
汪晟老师的谈谈不要钱，谈谈不要命，是以一个坚定内心的力量告诉我们，一通电话有什么呀。
今天开始武装好自己的专业知识，打电话啦。如果给一些不联系的客户打电话时用上金句，他们的反应应该是？
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