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斯文女汉子
2015-11-17 11:05

在展会上如何接待客户

看完Lily老师的客户后总结---在展会上如何接待客户,希望对大家有所帮助!

1.客户进来交换名片 立刻判定客户的身份
2.开场白说的话(强调设计研发一体化制造商,引导客户到产品区,问客户是否有自己的包材,我们推荐一些热卖的产品,报价,公司PPT介绍)
3.展会问客户一些问题
3.1. Is your first time to visit this show or first time to visit china?(跟中国的接触多否)
3.2. How many years your company do this business?(行业熟悉度和地位)
我们产品设计独特,我们可以共同发展。
3.3. Have your company do your customized gilf-box, developed your unique private mould products with chinese supplier?
3.4. What is your main sales channel, online sale as distributor or have shops? Do retail business or wholesale?
3.5.What is your average purchase order amount every month from China?
3.6.We warmly welcome your visit our factory in Shenzhen(by air about 2hours),do you have time?
3.7. Do you have forwarder in China.
3.8. What is your market best seller.
3.9. How many population in your city?
3.10.遇到巴西和俄罗斯客户进口是最大的问题,比方我们要问的问题就是:Have your company import from china directly before?

4.客户常问的问题
4.1. Are you factory or trading?
4.2. We have done so many years for this business, but i never heard your company.
4.3. Why should i choose your company?
4.4. Do you have all certifications?
4.5. How can i get price?(现场给价格)
4.6. MOQ and sample order?
4.7. Which country you already have distributor?(推广客户自主品牌的,我们不能说,推广我们自己的,可以说)
4.8. Can i use our private packaging, our logo on your products.
4.9. I have 3D drawings, can your company produce?
4.10.What is new products, what is best seller
4.11. What is different between this product with that products?
4.12. We buy from supplier A, what is difference between your company with supplier A?
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