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晨光熹微
2022-09-29 09:13

客户邮件写得很高兴很激动 该怎么回复

事情是这样的,之前有个客户在我们这定制了一款玩具,他收到后心情很高兴很激动,我回邮件说,你开心的心情透过文字也传达给我们了,我们很高兴为你服务。

Hello xxx,
today on Tuesday, around midday, my xxx landed safely at my house. After getting the custom clearance, the xxx was transferred and delivered really fast.
Again, I'd like to say a big "thank you" to you, Eillen, for managing the project and for the great support during the whole time. I'd also want to say thank you to all of your co-workers, which were part of this project.
I'm really, really happy that the xxx finally came in. If I'd be able, I would give you a big hug. :)
Also the FedEx delivery-man got a hug from me.
I'll share more photos later in the day. When I unbox my xxx.
At the moment, my Ember Dragon, named Kiro, is inspecting the package. ^^
Again, thank you for everything, have a great time.
Kind regards,

 

Hi, xxx,

Hao, the Kiro is so adorable! Your happy emotion transmitted to us via your e-mail, we are glad to be on service of you! Well, we really hope you will find out the plane is satisfied.

If you would like to make any other xxx in future, you may just contact us.

客户开箱后又发了一封同样很激动的邮件分享他的心情,额,对于客户这么激动的心情,我能说我没啥感觉么,等客户新邮件分享更多图片过来,我好像除了说We are happy you like the toy, and we are happy for you,更多的也不知道要写啥。邮件回得太短,怕没有给到客户足够热情的回应,打击到客户。不知道大家回这种邮件一般都会用到哪些句子?

Hello xxx,
I unfolded my xxx yesterday. I'm speechless. The result is absolutely amazing. I'm 100 percent satisfied with the xxx and the job you did. It couldn't be better done. I haven't xxx yet, but even standing in front of it makes me happy and makes me crying of happiness. I can't believe that it's here now. I have to say to myself: "This is your xxx. Your fulfilled Dream."
It was definitely worth waiting for weeks instead of searching another company. The xxx is worth every dollar.
Again, thank you so, so much!!
I'll show you some pictures again when I ......
Kind regards,


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