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helen晓1984
2015-09-22 08:59

bluehost账号要被冻结,怎么解决

今天收到bluehost的邮件,如下:
Your web hosting account for imilker.com has been deactivated, as of 09/21/2015. (reason: missing/incorrect contact info)

This deactivation was due to a Terms of Service violation associated with your account. At sign-up, all users state that they have read through, understand, and agree to our terms. These terms are legal and binding.
Although your web site has been suspended, your data may still be available for up to 10 days from the date of deactivation; if you do not contact us during that 10 day period, your account and all of its files, databases, and emails will be deleted.
Contact us if you feel the deactivation was a mistake. You must contact us to regain access to your account. Please call our account assessment department as soon as possible at 888-401-4678 option 8. To reactivate the account, please be prepared to provide a copy of the front and back of the credit card that was charged and the credit card holder's government issued ID card (such as a passport or driver's license). On the front of the card, we ONLY need to see the last 4 of the credit card number, the name on the card, and the expiration date. On the back of the card, we only need to see the last 4 of the card number. All other information may be covered/blocked. If you signed up through PayPal, please be prepared to provide a copy of the PayPal holder's government issued ID card (such as a driver's license or passport), the last four characters of the hosting password, the PayPal e-mail address, and the seven digit PayPal Invoice ID number.

我看了下我的联系信息,Billing information里面的姓名写的是我的名字,但是卡是我老公的,是不是因为这样而导致的信息不符?当时注册bluehost的时候是我老公弄的,他英语不是很好,总觉得信用卡卡号之类的填正确的,姓名填我的无所谓,如果真是这个原因,应该怎么处理呢?还请大家多多帮忙啊。我是初学者,所以很多东西不是很精通,还在不断学习中。
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