外贸业务员开发客户的过程中一定会遇到客户有一阵子不回复的情况，可能是出差了也可能是忙于手头要紧的事情先处理，说不定是对你的报价或者产品质量有一些想法又不说，等着你主动找他说，诸如此类的情况有很多。那么我们如何写邮件跟进客户的想法呢，看看下面的一些跟踪外贸客户邮件模板吧。
一．打探客户对报价的看法，先问问是否收到了邮件，然后说收到回信后会尽量然客户满意，让客户舒服了，合作就可以谈下去了。Dear Mr.MarkHope everything goes well with you！
Have you kindly checked my offer? Hope they are workable for your market! It is regret that I haven’t received any information from your side. May I have your idea about our offer? We will try to satisfy you upon receipt of your reply.
If there is anything we can do for you, we shall be more than pleased to do so.
Hope we can build good cooperation with you and your company.
Bestregards
二．追问客户的评价，求回复，言辞恳切，客户看了不会不回复。Dear Mr.
How are you recently?
Several days no news from you have you got my enquiry for xx products? Fully understand that you are too busy to reply us. But we are still await for your comments. We need your feedback to go ahead. Thank you in advance.
Many thanks and best regards.
三．再发一次报价单，目的是保证客户收到并且过目报价，如果客户是对价格有想法不回复你，现在也不得不回复一下了。Hello,
Wish you have a nice day!
May I ask whether you have received my quotation? Now I am sending it again, if you have any other ideas. Please feel free to contact me. We will do much better if you can give any advices to us.
Waiting for your favorable reply soon!
Bestwishes
四：利用报价有效期给客户压力，催促早点回复，这也是一种合理且有效的办法。Hello,
Hope everything goes well! It’s Judy.
We are in receipt of your inquiry dated on xxx and quote you as follow: XXX. Pls kindly check whether price is workable ? Becasue price will be invalid on xxx.
Wish we will promote business.
Bestregards.
五：问询客户对所询价产品的意见，附上产品目录表Good day! My friends, Judy again.
My quotation of xxx you might have received and considered. Could you kindly advise your comments at your earliest convenience?
Enclosed is the E-catalog of xxx products, please kindly check! If there is any item you are in need of, please contact me! I’ll be more than pleasure to offer the information you want. Thanks…
I am of service at any time!
BR六：期待客户在目录表中发现适合他们市场的产品，帮助客户就是帮助自己。Hello,my friends,
Have u received and checked the E-catalog send in my last email? Hope they are workable for your market! If you find some product really attractive to you, please feel free to contact us. We are more than pleasure to offer you with more information that you want.
If you want to estimate the products show, yes, sample can be sent for your reference!
We hope can establish a good business relationship with you in the near future.
Bestregards
七：时不时的问下是否有新的询盘或者订单。这么问很直接，老外喜欢直接了当的。Dear xx
I hope you are doing good.
Have you got any new orders ? pls keep me posted if yes, i will send you our updated price for your review.
Best regards.
八：对于较大的意向客户我们也可以主动提出提供免费样品，当然了样品货值不能太高的那种。
Dear xxx,
Free sample can be sent for your.reference if you need. How’s your opinion?
As our serveral communication, I hope that we can build a cooperation between us.
Waiting for your reply.
Best wishes
九：邮件可能被客户当做广告给忽略了， 所以就再问一遍，注意别太频繁这么问会让人反感。Dearxxx,
I have sent you email many times before but have not received any reply from you so I am guessing the emails have not reached you.
Could you please drop me a short note if you receive this message and also please tell me if you have any interest in our products? I don’t want to keep bothering you if you don’t have any interest
Bestregards
十：新产品上市，照片要发过去，帮客户分析市场卖点。Dearxxx
Good morning !
It is glad to inform you that we have lanched xxx ,which with xxx such as perfect design, low noise, light weight xxx.
Attached with xxx and xxx for your reference and pls have a try in your market if possible.
Bestregards.
xxxx
十一：告知客户价格表有了调整，看他们的意见。Dearxxx,
How are you? Long time no contact and hope everything goes weill with you.
Our products and quotation had updated .Would u pls check our new quotation with new items in attachments ?If have any questions,pls contact me freely.
Bestregards.
十二：主动问询看能不能转换订单Hello,xxx,
Now I am writing for keeping in touch with you for further business.
If any new inquiry, welcome here and I will try my best to satisfy you well with competitive price as per your request. By the way, how about your order (or business) with item ***? If still pending I would like to offer our latest prices to promote an opportunity to cooperate with each other. Thanks and best regards, Kevin
以下是节日等参考邮件：
1. 客户过节， 送祝福Dearxxxx
Happy xxx and we wish you, your family, company enjoy your holidays.
As for xxx, if you need any info,pls contact me at any time. We will try our best to satisfied with your requirements.
May god bless you and have a nice day.2. 新年给客户发送一封关心的信， 提醒客户注意休息，身体健康Deerxxx,
Goodday!
Happy the coming new year! I know that you will be much busy than before. But, please renmenber to keep enough rest! As all of us know, healthy is the most inportant in your life.
Bestregards3. 如果我方过节的话DearXXXXSorry for re-troubling you.
pls find my pervious email below. Could you kindly check by return today. Because we will on holiday from xx to xx and my email access may be limited.
Thank you in advance.
Bestregards.
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